| Descript |
216p., 190 x 120mm, Line figures, xvii199, paperback (B format) |
| Note |
A PRACTICAL GUIDE TO CREATING AND MAINTAINING THE CUSTOMER RESPONSIVENESS THAT IS NEEDED TO COMPETE IN THE GLOBAL MARKETPLACE. WORKSHEETS INCLUDED. |
|
Prompt response to customers is the key in today's business environment, yet many firms struggle with procedures, structures and policies that add little value to either product or service. This study advocates a team structure based on efficient customer response. |
| Subject |
TEAMWORK
|
| ISBN |
0195582683 |
|